Who we are
UsefulIndicators (usefulindicators.com) builds and sells indicators, add-ons, and tools for NinjaTrader 8. We are based in Norway. For anything related to your data, email support@usefulindicators.com — a real person reads it and replies.
When you browse this site
We run no tracking cookies and no ad trackers. No Google Analytics, no Facebook pixel, no screen recordings, no fingerprinting, and the only things our pages save in your browser are the ones under "Your cart and checkout" below. We genuinely don't know who you are when you browse here, and we like it that way.
What we do count — totals, never people:
- Our own page counter. Each page you open sends one small message to our own server (usefulindicators.com) with the name of the website that linked to it — the site's name only, never the full address. We add one to that day's totals of page views and visits, and keep nothing else. A page shown again with your browser's Back button or a reload counts as a page view, not as a new visit.
- How our pages are used. When you leave a page or switch away from it, the page reports what happened on it, as counts: how far down you scrolled; which parts of the page were on screen, roughly for how long, and which part you were on when you left; which buttons and links were clicked (for example "Buy now", a question in the FAQ, the picture arrows, a link to another of our pages or to another website); clicks on pictures, headings and labels that do nothing; pictures opened full size; how long a demo video played while it was on screen; that some text was copied and in which part of the page (never the text); how often you switched away and came back; how long the page was open; how fast it loaded; how many script errors it hit; and whether the window was phone, tablet or computer-sized. Page views, scroll depth and time on page are also counted by the kind of website that sent you (a search engine, YouTube, another of our pages, and so on — never its address). When your browser does not name that website and the link you followed carried one of our own tags (described below), the tag tells us the kind — a link we posted under one of our videos counts as "YouTube". Only that kind is counted; the tag is not kept with it. If you come back and do more, only the change is sent. Our server adds each report straight into that day's totals for the page — such as "43 page views reached the FAQ today" — and throws the report away.
- A few totals for the whole site only, never for a single page: the window-width group (five groups, from phone to large screen), your browser's language setting (two letters, such as "en"), the weekday and hour of the visit (Norwegian time), and which kind of page led to which (for example "a guide led to a product page" — never the addresses).
- After a purchase, the page you land on after checkout counts its page view only — not what you bought, and nothing else.
- What this never includes: nothing saved in your browser, no ID of any kind, no record of an individual visit, no mouse movements or screen recordings, nothing you type or copy, no IP address, and no browser or device details beyond the window-width group. Buy and support clicks are counted per page only — not by device or by source — so a click can never be matched to an order. The country your connection comes from (which our host tells us) is used for one thing: leaving visits from Norway, where we are, out of the totals. It is not stored with them.
- How long: the totals are kept for 25 months, then deleted.
- Your browser's privacy setting. If Global Privacy Control or Do Not Track is on, our pages send neither the page-use report nor Cloudflare's visitor count below, and the page counter sends only an anonymous "+1": one message per page that says nothing except whether the page was opened from another of our pages, from outside, or on the way back from checkout — so a visit is counted once, not once per page. No website name, no tag, nothing about you; it only adds one to that day's totals of page views and visits, so our visitor numbers stay close to reality. Firefox: Settings → Privacy & Security → "Tell websites not to sell or share my data". Brave sends it by default. Chrome and Edge: the "Do Not Track" switch in their privacy settings. Safari has neither setting built in.
- If you arrive through a link we posted somewhere — a video description, a forum reply — that link carries a short tag like
?src=youtube, and the page counter adds one to that tag's daily total, so we know which posts are worth making again.
- We use the totals only to make our pages better, and share them with no one. To the extent any of this counts as personal data, the basis is our legitimate interest in understanding how our pages are used (GDPR Art. 6(1)(f)), and the browser setting above is how you object: with it on, only the anonymous "+1" described above is left, and it carries nothing about you.
Three more technical notes for completeness:
- We also use Cloudflare Web Analytics, a privacy-first visitor counter, for the same kind of totals — visits, pages, countries. It loads a small script from Cloudflare (static.cloudflareinsights.com) that reports each page load to Cloudflare. It sets no cookies, builds no visitor profiles, and cannot identify you, and it is not loaded at all when your browser's privacy setting is on. See how it works.
- The price ticker on the home page fetches the latest futures prices from our own price feed about once a minute. It saves nothing in your browser.
- The site is hosted on Cloudflare. Like every web host, Cloudflare processes visitor IP addresses in server logs to deliver pages and block attacks, and may set strictly-necessary security cookies. We don't access or use these logs to identify visitors. See Cloudflare's privacy policy.
Your cart and checkout
- Your cart is saved in your own browser, so it is still there when you come back: the tools in it, nothing about you. It stays on your device until you press the payment button. You can remove it by emptying the cart or clearing this site's data in your browser.
- What you type at checkout (your email, your first name if you give it, your answer to the Insider box and any discount code) is kept in that browser tab only, so going back a page doesn't make you type it again. It is gone when you close the tab.
- When you press the payment button, the tools, any code and your NinjaTrader account email go to our own server and to Creem, so your email is already filled in on the payment page. A random order number is saved in your browser for up to 30 days, so the site can show you your downloads if you finish paying somewhere else.
- When your cart is free (free tools and free trials), there is no payment page. Your email, your first name if you give it, your answer to the Insider box and the tools go to our own server, which makes your order and shows your downloads straight away. We also keep the country your connection comes from (which our host tells us), the country a payment page would have asked for. To keep robots from making orders, our server counts the free orders made from one connection and for one email address each day, under a scrambled code instead of the address itself, and deletes the counts the next day.
- At the checkout, the page-use report described above also says which kind of cart it was (free, trial, paid or monthly), whether it was opened by a "Buy now" button, and whether the email box was clicked, the button pressed, or a press stopped by a message (a mistyped email, for example). These are counted per page only: never which tools, never what you typed, and not by device or by source, so they can never be matched to an order.
- Your order page and downloads. Our server notes, with your order, when its page was opened and when each tool's download was taken (the first and last time, and how often), so we can see that you got your files and help if a download did not go through. It is kept with your order: deleted with an unfinished one after 30 days, part of your purchase record with a finished one.
- How you found us. Your order page may ask how you found us, as one tap. That answer is kept with your order and only counted, so we learn where our customers come from.
- If you don't finish paying, we delete that order from our server after 30 days. If you do, it becomes part of your purchase record below.
- The tools you have taken are remembered in your browser after an order: the tools' names and nothing about you. The checkout uses this to leave out what you already have and to warn you before you pay for a tool twice. It stays on your device and is never sent to us. You can remove it by clearing this site's data in your browser.
When you buy something
Checkout is handled by Creem, our payment provider and merchant of record. They process your payment details — we never see your card number. What we receive is your name, email address, and what you bought. Free tools and free trials are ordered on our own checkout instead (see "Your cart and checkout" above), where we receive your email, your first name if you give it, and the tools. We use that to deliver your product, send you free updates, and help you if something breaks. See Creem's privacy notice.
We keep purchase records for as long as we support the product (updates are free forever, so we need to know who to send them to) and as long as bookkeeping law requires.
Emails we send
Two kinds, and you control both.
- Service emails — your download or license details, a notice when a tool you own gets a new version, and replies to anything you ask us. These go to everyone who has a product from us, because the product needs them. The email with your download also has a short section about our other tools, with three of them (picture, price and free trial), and about our custom builds. Every one carries an unsubscribe link, which opens a page with one button. One press and we stop, and you check the site for updates yourself instead.
- News about new tools and offers — to customers from before 2 October 2026, and to anyone who has ticked the box at checkout since; ticking it once is enough. If you first came to us after that date and left it unticked, you won't get them, and that section in the email with your download is the only place we mention our other tools to you. You can say yes later by ticking the box on your next order, or say no with the unsubscribe link or by emailing us (within two days).
Emails are delivered through Resend, a US email service, which processes your address and the message in order to deliver it. See Resend's privacy policy. We do not sell or share your address, and we do not put tracking pixels in our emails. Most links in our emails pass through our own address (usefulindicators.com/ec/), which counts a click on that link, never who clicked, and takes you straight on to the page.
When you fill in a form
Forms on this site (the "notify me at launch" box, the custom-build quote form and the review form on product pages) are delivered by Formspree, a US form service, straight to our inbox. We use what you send to do the thing you asked for — notify you once, answer your quote request, or read and publish your review. You will not be added to any marketing list. See Formspree's privacy policy.
The license form on the page after checkout sends your NinjaTrader account email to our own server, which uses it to issue your license and keeps it with your purchase record.
The contact form sends your email, the tool you chose, your message and any screenshots to our own server. It passes them to the chat our team works in (Telegram), where they stay until we delete them, and checks whether your email has an order with us so we can answer paying customers first. Our server keeps the text, never the screenshots, for 12 months. To stop abuse it counts messages per sender by a scrambled code made from your internet address, never the address itself, and clears that code after a day. Nothing is saved in your browser and you are not added to any list.
When you email us
We keep support conversations so we have context if you write again. If you want a conversation deleted, say so and it's gone.
Our indicators and your trading data
Our products run entirely inside NinjaTrader 8 on your machine. They do not phone home, do not collect telemetry, and have no access to your trading account, positions, or P&L from our side. The one exception is functional: tools that display external data (for example, news events) fetch that data from its source — they send nothing about you anywhere.
Every third party this site touches
- Cloudflare — hosts the site, the price feed for the ticker, and our own small server that holds the reviews shown on product pages, receives the counts described above and receives messages from the contact form; also runs the visitor counter described above.
- Creem — processes payments as merchant of record.
- Formspree — delivers form submissions to our inbox.
- Telegram, the chat our team works in, where messages from the contact form arrive (see "When you fill in a form").
- Resend — delivers the emails we send you (see "Emails we send" above).
- YouTube — a video only connects to YouTube when you press play, and then uses YouTube's privacy-enhanced mode (youtube-nocookie.com, no viewing-history cookies).
That's the complete list. Fonts, styling and scripts are served from our own site — apart from Cloudflare and YouTube as described above, your visit here is not reported to Google or anyone else.
Your rights
Under the GDPR you can ask us at any time to show you the data we hold about you, correct it, or delete it. Email support@usefulindicators.com and we'll handle it within 30 days — usually much faster, since for most visitors the answer is "we hold nothing." If you believe we've mishandled your data, you have the right to complain to the Norwegian Data Protection Authority (Datatilsynet) or your local supervisory authority.
Changes
If this policy changes, the new version is published on this page with an updated date. We won't quietly weaken it.
6 Nov 2026: our new Contact us page has a contact form. "When you fill in a form" says what it sends, where it goes and how long it is kept, and Telegram is added to the list of third parties.
5 Nov 2026, late evening: the unsubscribe link in our emails opens a page with one button, so a mail program that checks links cannot unsubscribe you by mistake. "Emails we send" now describes the other-tools section of the download email exactly.
5 Nov 2026, evening: "Emails we send" now says that most links in our emails pass through our own address, which counts the click on that link (not who clicked) and takes you on to the page.
5 Nov 2026: the email with your download now also has one short paragraph about our other free and paid tools and our custom builds. See "Emails we send".
4 Nov 2026, evening: the checkout's page-use counts now say which kind of cart it was, and our server notes, with your order, when its page was opened and when each download was taken. See "Your cart and checkout".
4 Nov 2026: free tools and free trials no longer go through Creem's page. Our own checkout asks for your email, an optional first name and the optional Insider box, and shows your downloads straight away. The order page may also ask, in one tap, how you found us. See "Your cart and checkout".
2 Nov 2026: your browser now remembers which tools you have taken, so the checkout can leave them out of its suggestions and warn you before you pay twice. It stays on your device.
31 Oct 2026: new section "Your cart and checkout". Our site now has its own cart: the tools in it are saved in your browser, what you type at checkout stays in that tab, and an order you don't finish is deleted from our server after 30 days.
26 Oct 2026: the one page that showed a YouTube preview picture was removed. No page of ours now loads anything from YouTube before you press play.
19 Oct 2026: "Emails we send" now says exactly who gets news about new tools and offers: customers from before 2 October 2026, when we started asking at checkout, and anyone who has ticked the box since. You can now also stop them by emailing us.
18 Oct 2026: two changes to our own page counter, so our visitor numbers come closer to reality. With Global Privacy Control or Do Not Track on, the page counter now sends an anonymous "+1" per page instead of nothing — no website name, no tag, nothing about you; the page-use report and Cloudflare's count stay off. And a page shown again with the Back button or a reload now counts as a page view, not as a new visit.
2 Oct 2026: one addition under "When you browse this site". When a link we posted carries a tag and your browser does not name the site you came from, the tag's kind (for example "YouTube") is used as the kind of site that sent you. Totals only, as before.
27 Sep 2026 (later the same evening): "When you browse this site" now lists every count exactly — what is counted per page, what only for the whole site, and how long totals are kept (25 months). Four corrections at the same time: your browser's privacy setting now switches off every counter, including Cloudflare's; the price ticker no longer saves prices in your browser; the fonts on product pages now come from our own site instead of Google Fonts; and a video no longer connects to YouTube or Google before you press play.
27 Sep 2026: we now describe how we count page use (see "When you browse this site"). The counting is totals only — it identifies no one.
Last updated: 5 Nov 2026 · Governed by the laws of Norway
